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Published on September 14th, 2015 | by FinanceLoophole


Can’t Pay Hitachi Personal Finance Loan

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I can’t pay Hitachi Personal Finance loan – What can I do?

If you have a personal loan from Hitachi and you are having problems paying it back – don’t panic you are not alone. Hitachi offer competitive personal loans but that’s no help to you if you are in debt to them and are finding it difficult or impossible to repay your personal loan back to them. Add to that the constant phone calls and letters from their collections department.

Most people who have dealt with us have had a problem with Hitachi loans because of a significant change in their personal circumstances which have affected their cashflow. This change in their personal finances has made it difficult or impossible to pay back their Hitachi loan in the agreed time. Normally the first someone realises they have a repayment problem is when the direct debit they have set up is declined – this could incur a late payment fee from Hitachi and probably also from your bank if it takes you over your overdraft limit.

If you’re in debt to Hitachi Personal Finance or you have multiple debts, you need to take action fast to stop the situation getting any worse as personal debt can quickly get out of hand and will be more difficult to resolve. Don’t let it get to the stage where you end up being threatened with being taken to court as it will be more difficult to sort things out if it get to this stage.

The first thing you need to do if you are having problems paying your loan is to contact Hitachi Personal Finance (we have put their contact details below) and let them know that you are having problems. If the problem is not too big you can simply extend the period of time over which you repay your loan though this will cost you a £10 charge each time you change it if you do it more than once – and Hitachi Personal Finance do not offer repayment holidays.

However your loan in combination with other debts may be to much for you to repay in full and make it almost impossible for you to reach an amicable debt management agreement for all those people who are clamoring for their repayment. This is when you need to look at the alternatives for sorting out your debts for you.

If you are having problems with your Hitachi  Personal Finance payments you can get help from any number of  debt management sites but we have had good reports back from people on this site from this one – to get help you can just fill in this form with your details and they will get back to you.

Hitachi loan debt help

We would always recommend that you contact the people you owe money to as soon as you think you will have problems paying them back on time. This should help to minimise any penalty charges you will get from Hitachi and your other creditors. It also is likely that it will reduce the interest you will incur as well as preventing you accumulating even more debt making it very difficult to pay your loan back. It may also enable you to drop some of your debt all together so you don’t have to pay them.

Remember that Hitachi loans are unsecured – which means that your house will not be at risk if you do not pay them back.

Hitachi are obliged under the Office of Fair Trading (OFT) lending rules to help you and treat you with courtesy. If you don’t feel they are helping you enough or treating you badly – you can make a compliant to the Financial Ombudsman Service. See details below about how to complain to them.

Hitachi debt budget

The next thing to do is put together a full list off all of your monthly outgoings.

This debt budget should include your rent or mortgage payments as well as food and all your utility bills.

Once you have this list it will help you to see what outgoings you have got and can prevent you from spending any money on things you don’t really need. Remember not to miss anything off the list as even a small amount can add up over the duration of a month. Once you have the list you should priorities those things you class as essential, everything else including things you would like to have as well as luxuries can be reduced or cut out entirely until you are back on your feet financially.

Your essential payments will include anything which puts your home at risk – rent / mortgage, essential services like heating and water as well as food for you and your family.

Help paying back your Hitachi loan – What happens if I don’t pay back my loan?

If you don’t pay back your loan you will be contacted by post by the Hitachi Collections Department, they may be trying to enforce one of their harsh repayment plans. Don’t ignore it get help as soon as possible. If you ignore things they can quickly escalate and you could find yourself being called into court and get a County Court Judgement against you to pay back your loan. this will have a big impact on your financial status as it will affect your credit rating very badly and greatly reduce your ability to get credit in the future – so should be avoided if at all possible.

It will not only affect your ability to get a mortgage, but also any form of credit form a mobile phone contract to car finance, credit cards etc.

You could also be forced into Bankruptcy (UK) or Trust Deed (Scotland) depending on how much you owe. You could get an Individual voluntary arrangement IVA which would potentially put your home at risk if you have a mortgage.

Other places to get free debt help

You can get free debt help and advice from various other websites –

have a look at the comprehensive debt information on

More about Hitachi Personal Finance

Hitachi offer “flexible” personal loans for amounts between £2,500 and £25,000 over 2 to 5 years. The amount of interest you pay back to Hitachi Finance on your loan varies on the amount of money they lend you. But the representative APR starts at  3.8% and goes up to 7.4% for smaller loan amounts.  Judging by their website content they are aiming loans at specific consumer markets:-

  • £ 5000 for a bathroom or double glazing
  • £10,000 for a new kitchen
  • £15000 for a wedding to remember
  • £25,000 for a caravan or dream car

But their loans can also be used to clear outstanding debts for debt consolidation, environmental improvements to your home such as solar panels and insulation.

If you want a Hitachi personal finance loan you need to meet their loan criteria :-

  • aged 18 years or over
  • have a bank or building society account
  • permanent UK resident (and have been living in the UK for at least 12 months)
  • have an income from –  permanent paid employment, self-employed or retired with a pension
  • good credit history

Contact details for Hitachi Personal Finance

You can make a complaint to Hitachi Personal Finance  if you are not satisfied with the service you have received from them.

Complain to Hitachi Personal Finance by contacting their Customer Experience Team:-

  • Hitachi Personal Finance, 2 Apex View, Leeds, LS11 9BH
  • Tel 0113 380 1065 


If you do make a complaint and it is not resolved on the business day after they receive your complaint, they should  write to you to tell you they have received your complaint and how they will deal with it within five working days of getting your complaint.

You should get regular updates on how they are progressing with your complaint – if they don’t get in contact and ask them what is going on!

If they cannot resolve your complaint within eight weeks they should write to  write to saying why they are delaying and what htey are doing to get your compliant dealt with. If at any point you are not happy with their complaint response or their not getting back to you get in contact with your complaint to the Financial Ombudsman Service. You can also report them to the trade body they are a member of – contact: Finance & Leasing Association (“FLA”) who offer an arbitration service so that you can resolve your complaint against Hitachi Personal Finance.

Hitachi Personal Finance is a trading style of Hitachi Capital (UK) PLC who are authorised and regulated by the Financial Conduct Authority (FCA). They are registered in Cardiff no. 1630491. Hitachi Capital (UK) PLC –  Registered office: Hitachi Capital House, Thorpe Road, Staines-upon-Thames, Surrey, TW18 3HP.

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Hitachi Capital (UK) PLC – also provide finance for retail outlets, vehicle fleets, business finance etc via their website.

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