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Creditors cant pay aqua credit card

Published on February 23rd, 2015 | by FinanceLoophole


Can’t Pay Aqua Credit Card

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Aqua Credit Card is owned by the Newday group of companies. Aqua started issuing credit cards in  2002 – offer credit card to customers who have an unconventional or no credit history. Since Aqua started issuing credit cards they have issued them to over 750,000 people. They promote the Aqua credit card as a way to rebuild a damaged credit rating or to start building a no existent credit rating  if the card is used and the credit on the card is paid off regularly. The advertised APR varies from 29.7% APR (Aqua Classic Credit Card) to  49.9% (Aqua Start Credit Card) which is over double many of the mainstream credit cards interest rates. However  to get the better credit card APR rate you would need to have excellent credit history. You can find better options out there (depending on your credit history) if you look so make sure you do your homework before you sign up for an Aqua Credit Card. But what if you can’t pay your Aqua credit card?

Aqua Credit Card issue 4 credit cards – these are;

  • Aqua Start – 49.9% APR – Start building credit
  • Aqua Classic – 29.79% APR – Rebuild damaged credit history
  • Aqua Advance – 34.9% APR – Reduced rate!
  • Aqua Reward – 34.9% APR – 0.5% Cashback – reward card for those with poor credit

All of their card range are offered by MasterCard.

Aqua admit themselves that their cards are aimed primarily at people who have run into financial problems and may as a result have a bad or poor credit history. Or who have no credit history at all. Aqua will assess your current personal situation rather than just turning you away based on the past credit history. Aqua also say that responsible use of their credit cards can help people with bad credit to rebuild their credit rating. However judging by reports they don’t do this effectively enough and will often lumber their customers with more debt than they can handle – especially given the extremely high interest rates that they are charging.

We are receiving increased reports from people visiting this site that are say things like “I can’t pay my Aqua credit card” and “I can’t afford to pay Aqua”, amongst other things we cannot publish!

If you are having problems with a Aqua credit card we can help you – just fill in this form and we will get back to you. We have teamed up with ideptplan as they are the top rated UK debt portal and have had great reports about them sorting out debt problems.

As with any credit card, customers will usually have repayment problems when they reach their agreed credit limit and then they are left with nothing except for the high monthly interest charges. If the person is then unable to make the minimum repayment of the debt, the amount owed will be more than likely increased further. Once behind with their payments, we know that many of our customers receive ongoing phone calls and letters chasing for payment, which makes their situation even worse and increasingly stressful.

Paying Off Payday Loans With Aqua Credit Card


Although the interest rate on an Aqua card is high, it is lower than charged by Payday Loan companies.It would make sense paying off a high interest payday loan with a credit card but payday loan companies won’t allow you to do this. The interest rate is so much lower on a credit card than it would be with the likes of Wonga, Sunny and RedWallet. One way to get around the problem of paying your payday loan with a credit card is to withdraw cash on the credit card and then us that cash to pay your payday loan. But beware as interest is charged by Aqua from the day you take out the money from the machine. There is also a 3% (minimum £3) cash advance fee. Though this may still be better than your payday loan repayments.

I Am Having Problems Paying My Aqua Credit Card What Can I do?

The first thing you must do if having problems paying your credit card bill is contact you card company as soon as you realise you are going to have a problem – contact details for Aqua Credit Card company are listed below.

Can’t pay your Aqua credit card? Don’t panic. We’ve been dealing with companies like Aqua for a while. They offer credit cards to people with poor or no credit rating history, because they cannot get credit elsewhere and they will often leave people in debt for many years while repaying their credit card bills. If you are one of the many people struggling to repay your debt with them and would like us to deal with Aqua (NewDay Ltd) on your behalf, fill in our simple form on the right or click on our DebtPlus partners logo at the top of this page and we’ll call you back to see if we can help.

Your initial consultation with one of our debt advisers is free of charge and you will only ever pay a fee if you enter into one of our debt solutions.

Just to let you know, you can find out more about managing your money and getting free debt advice from the Money Advice Service. Click here to find out more.

Effect Of Credit Cards On Your Credit Rating

If you apply for too many credit cards or regularly switch between cards, this is likely have a negative impact on your credit rating. So if you are having problems with your Aqua credit card and are thinking of applying for another credit card, think carefully. Each time you make an application it is recorded in your credit history and if for any reason the application is refused it will also show on this credit history file. When a new provider checks your credit history, it may well make it look like you have lots of cards already or that no-on else wants to lend to you. If you need advice it is often better to go direct to an agency who  will be able to help – don’t panic you are not alone and we can help you find out more here and get instant help

You can find out more information about your credit rating, and what happens if you are refused credit click here.

More About Aqua Credit (NewDay Ltd)

We’ve collected some information about the Aqua Credit Card company below. Please note that this information may not be up to date and was accurate at the last time we updated it (February 2015).

NewDay Ltd also provide credit facilities to a large number of shops, retailers and service providers including the likes of Asda, Miss Selfridge, Debenhams,  House of Frazer, Ryanair.

Company Name – Aqua Credit

Aqua Customer Services
PO BOX 173
S9 1JW

Aqua Card Customer Advisor: 0845 601 0436 – may be free from most landlines

If you don’t get any satisfaction contacting Aqua Credit card you may get a better response going to the parent company – Contact details below.

NewDay Ltd

Correspondence Address
NewDay Ltd
Customer Services
First Floor
11 Tower View
Kings Hill
West Malling
Kent ME19 4RL
(until 31/10/2014)

Two Pancras Square
London N1C 4AG
(from 01/11/2014)

Customer Contact Telelphone Number: 0844 411 1833 – 0844 calls charged at 5p per minute plus your phone access charge. 
Open Mon – Sun 8am – 9pm

Aqua Credit Card Regulated Under NewDay Ltd

Aqua is a trademark of NewDay Cards Ltd, which is used under licence by NewDay Ltd. NewDay Ltd and NewDay Cards Ltd are authorised and regulated by the Financial Conduct Authority with numbers 0638085 and 0510571 respectively. NewDay Ltd is also authorised by the Financial Conduct Authority under the Payment Services Regulations 2009 (Ref no: 555318) for the provision of payment services.


NewDay LtdComplaints Data

The Financial Conduct Authority (FCA) now requires all companies regulated by them to publish their high level complaints information. The information is published twice a year for the period 1 January to 30 June and 1 July to 31 December and includes the number of complaints opened and closed, the percentage of complaints closed within eight weeks of being received and the percentage of complaints upheld by the firm.

66% of customer complaints to the ombudsman have been upheld. This is on the high side and a figure in the low 20s would be more representative of the banking sector.

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